Your partners in Student Success at Eagle Gate College
Student Services at Eagle Gate College provides holistic, proactive, and personalized support to help students academically, personally, and professionally. From enrollment through graduation and into career transition, our team partners closely with students to remove barriers, strengthen resilience, and support long-term achievement. At Eagle Gate College, we believe student success is built through connection. Academic progress, personal well-being, and career readiness are deeply intertwined, and Student Services is designed to support the whole student at every stage of their journey.
What sets student services apart
A comprehensive, student-centered model
We go beyond traditional advising to deliver full-spectrum support. By addressing academics alongside personal wellness, we help students stay engaged, supported, and confident throughout their program.
A proactive approach to support
Our team reaches out early and often, before challenges become obstacles. With systems in place to identify and assist students who may be at risk, we help keep momentum strong and goals within reach.
A culture of connection
Students at Eagle Gate College are never just a number. They are known, supported, and encouraged by a team that listens and helps them navigate academic and personal challenges with care.
A whole-student success philosophy
Academic success, wellness, and career readiness work together to support students from enrollment through graduation and into their next professional chapter.
Student Persistence Specialists
Personalized guidance designed to help you succeed
A Student Persistence Specialist (SPS) is a dedicated member of the Eagle Gate College Student Services team whose role is to help students stay on track, feel supported, and successfully complete their program. By proactively monitoring academic progress and engagement, Student Persistence Specialists identify challenges early, build trusted relationships with students, and connect them with the right resources before obstacles become setbacks.
How our Student Persistence Specialists support you
Consistent one-on-one support: Regular check-ins through calls, texts, Microsoft Teams, or in-person meetings ensure students have a reliable point of contact throughout their program.
Early identification of academic risk: Attendance, grades, and engagement are monitored daily to help identify students who may need additional support before issues escalate.
Connection to academic resources: Students are guided to tutoring, writing labs, NCLEX prep, and other academic tools tailored to their needs and program requirements.
Guidance through policies and processes: Student Persistence Specialists help students understand academic policies, navigate technology access, manage travel or scheduling concerns, and move smoothly through required processes.
Accountability and motivation: Through ongoing follow-up and encouragement, SPSs help students stay organized, focused, and motivated to reach their goals.
What makes this support different at Eagle Gate College
Accessible and responsive: Student Persistence Specialists are approachable, easy to reach, and committed to timely, personalized support.
Full-service problem solving: Support extends beyond academics to help students navigate personal challenges that may impact their success.
Accountability with follow-through: Issues aren’t just addressed, they’re revisited to ensure progress continues.
A trusted first point of contact: Students know exactly who to turn to when they need help, guidance, or reassurance.
When Student Persistence Specialists get involved
Early and ongoing engagement: Support begins in week two of the program and continues through completion.
Collaboration with faculty and leadership: Student Persistence Specialists work closely with Deans and instructors, especially during clinical experiences.
Seamless transition to Career Services: As students near graduation, SPSs help connect them with Career Services for continued support.
Common areas where students seek support
Staying on track academically: Help with attendance challenges or falling behind on coursework.
Navigating learning platforms and communication: Support using Canvas and communicating effectively with instructors.
Time management and organization: Strategies to balance coursework, personal responsibilities, and clinical schedules.
How our Student Persistence Specialists support you
Consistent one-on-one support: Regular check-ins through calls, texts, Microsoft Teams, or in-person meetings ensure students have a reliable point of contact throughout their program.
Early identification of academic risk: Attendance, grades, and engagement are monitored daily to help identify students who may need additional support before issues escalate.
Connection to academic resources: Students are guided to tutoring, writing labs, NCLEX prep, and other academic tools tailored to their needs and program requirements.
Guidance through policies and processes: Student Persistence Specialists help students understand academic policies, navigate technology access, manage travel or scheduling concerns, and move smoothly through required processes.
Accountability and motivation: Through ongoing follow-up and encouragement, SPSs help students stay organized, focused, and motivated to reach their goals.
What makes this support different at Eagle Gate College
Accessible and responsive: Student Persistence Specialists are approachable, easy to reach, and committed to timely, personalized support.
Full-service problem solving: Support extends beyond academics to help students navigate personal challenges that may impact their success.
Accountability with follow-through: Issues aren’t just addressed, they’re revisited to ensure progress continues.
A trusted first point of contact: Students know exactly who to turn to when they need help, guidance, or reassurance.
Measurable impact
15,500+ students supported since July across 19 campuses.
56% of active students have engaged with a Student Persistence Specialist
Stronger engagement and retention, driven by proactive, relationship-based outreach
Wellness Coaches
A safe place to talk, plan, and regain balance
Wellness Coaches at Eagle Gate College serve as advocates for student well-being, persistence, and resilience. They support students by addressing personal and emotional challenges that may affect academic progress, offering a confidential and judgment-free space to talk through concerns. By connecting students with meaningful resources and practical strategies, Wellness Coaches help students navigate life’s challenges while continuing toward graduation.
How Wellness Coaches support you
One-on-one wellness coaching: Support for managing stress, motivation, time management, and test anxiety.
Resource referrals that matter: Guidance to housing, childcare, transportation, food, and mental health resources.
Workshops and self-help tools: Practical tools and short guides focused on stress reduction and habit-building.
Ongoing connection: Follow-up to ensure students are supported and resources are working for them.
What makes wellness support different at Eagle Gate College
Whole-student focus: Addresses emotional and life challenges alongside academic demands.
Coordinated care: Wellness Coaches work in alignment with Student Persistence Specialists and campus leadership.
Student-centered approach: Practical, compassionate support grounded in real-world solutions.
When Wellness Coaches get involved
Support throughout the program: Including during hands-on and clinical phases.
Self-referral or staff referral: Always with student consent
Flexible delivery: One-on-one sessions via phone or Microsoft Teams, with outreach when additional support is needed.
Common reasons students connect with Wellness Coaches
Life stressors: Balancing school with work, family, and financial pressures.
Emotional challenges: Feeling overwhelmed, discouraged, or disconnected
Confidential guidance: Support outside of academic evaluation or instruction.
Student connection and participatio
Participation: In established programs, 25–40% of students engage with wellness coaching, with participation increasing through proactive referrals and campus outreach.
Registrar and Transcripts
The Registrar’s Office at Eagle Gate College is responsible for maintaining the integrity of student academic records while making key processes simple and accessible. From registration and transfer credit evaluations to transcripts and diplomas, the Registrar works behind the scenes to ensure students can focus on learning while their records are handled efficiently and accurately. Here is how the Registrar’s Office supports you:
Academic records oversight:
The Registrar maintains and updates student records, including grades, enrollment status, name changes, graduation timelines, and overall data accuracy.
Transfer credit review:
Incoming transcripts are evaluated for transfer eligibility, additional documentation is requested when needed, and finalized credits are communicated to both students and Admissions.
Registration and scheduling coordination:
The Registrar handles class scheduling on your behalf and partners with campus teams to manage registration updates, rescheduling, and cancellations so your enrollment stays accurate.
Graduation and alumni documentation:
Diplomas are ordered and distributed (typically within 4–6 weeks after graduation), transcript requests are processed, and education verifications are completed.
Student communication and guidance:
The Registrar sends required academic notifications, responds to transcript and diploma questions, and assists with re-entry processes in collaboration with campus teams.
Frequently asked questions (FAQs)
Your current schedule is available in the student portal. You can view or download it at any time.
Official transcript requests are submitted through Parchment. A link to Parchment can be found on the transcript request page of the school website and in the footer.
Schedule changes may be possible within certain timeframes and depend on program policies. The registrar can help guide you through available options.
Submit a ticket as soon as you notice the issue. The registrar will review the record and coordinate with instructors or academic teams if a correction is needed.
Name or personal information updates typically require documentation. The registrar can explain what’s needed and help process the change.
Withdrawals can affect your academic record and timeline. The registrar works with academic and student services teams to ensure records are updated accurately and next steps are clearly communicated.
If a student is placed on probation or submits an appeal, official notifications are sent through established channels with instructions and timelines outlined.
Diplomas are typically ordered and distributed within 4–6 weeks after graduation.
Yes. Alumni may request transcripts at any time. Please note that older records (for example, from earlier years) may take longer to retrieve due to archiving.
Yes. Official transcripts requested through Parchment can be sent directly to employers, schools, or licensing boards.
It’s important to update your address as soon as possible to avoid delays. The registrar can assist with updating your records.
No. Alumni may request transcripts at any time, though older records may require additional processing time.
The process typically follows these steps:
· An Admissions Advisor provides instructions for submitting transcripts.
· You send official transcripts to the campus registrar.
· The registrar reviews transcripts for transfer credit and may request additional documents, such as syllabi.
· Once the evaluation is complete, Admissions and the student are notified.
· Registration is completed based on approved credits.
Transfer credits must meet program requirements for equivalency, recency, and minimum grade. If a course does not meet these criteria, it may not be eligible for transfer.
Timelines vary based on the number of transcripts and required documentation. Submitting official transcripts by your start date helps support timely evaluation.
In some cases, registration may proceed while credits are under evaluation. Admissions and the registrar will guide you based on your program.
Not all credits are guaranteed to transfer. Courses must meet program requirements for equivalency, recency, and minimum grade. Transfer approval is not guaranteed for all courses. Transferability of credits is at the discretion of the receiving institution.
If you have questions about a decision, you may contact Admissions or the registrar to understand the evaluation and any available next steps.
Your current schedule is available in the student portal. You can view or download it at any time.
Official transcript requests are submitted through Parchment. A link to Parchment can be found on the transcript request page of the school website and in the footer.
Schedule changes may be possible within certain timeframes and depend on program policies. The registrar can help guide you through available options.
Submit a ticket as soon as you notice the issue. The registrar will review the record and coordinate with instructors or academic teams if a correction is needed.
Name or personal information updates typically require documentation. The registrar can explain what’s needed and help process the change.
Withdrawals can affect your academic record and timeline. The registrar works with academic and student services teams to ensure records are updated accurately and next steps are clearly communicated.
If a student is placed on probation or submits an appeal, official notifications are sent through established channels with instructions and timelines outlined.
Diplomas are typically ordered and distributed within 4–6 weeks after graduation.
Yes. Alumni may request transcripts at any time. Please note that older records (for example, from earlier years) may take longer to retrieve due to archiving.
Yes. Official transcripts requested through Parchment can be sent directly to employers, schools, or licensing boards.
It’s important to update your address as soon as possible to avoid delays. The registrar can assist with updating your records.
No. Alumni may request transcripts at any time, though older records may require additional processing time.
The process typically follows these steps:
· An Admissions Advisor provides instructions for submitting transcripts.
· You send official transcripts to the campus registrar.
· The registrar reviews transcripts for transfer credit and may request additional documents, such as syllabi.
· Once the evaluation is complete, Admissions and the student are notified.
· Registration is completed based on approved credits.
Transfer credits must meet program requirements for equivalency, recency, and minimum grade. If a course does not meet these criteria, it may not be eligible for transfer.
Timelines vary based on the number of transcripts and required documentation. Submitting official transcripts by your start date helps support timely evaluation.
In some cases, registration may proceed while credits are under evaluation. Admissions and the registrar will guide you based on your program.
Not all credits are guaranteed to transfer. Courses must meet program requirements for equivalency, recency, and minimum grade. Transfer approval is not guaranteed for all courses. Transferability of credits is at the discretion of the receiving institution.
If you have questions about a decision, you may contact Admissions or the registrar to understand the evaluation and any available next steps.
